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Notice: New Inmate Phone Service Provider

Beginning June 13, 2019, Cook County Jail will have a new service provider for detainee phone calls called Legacy Inmate Communications. Funds for the previous provider, Securus, will no longer be accepted for detainee phone call payments. Securus prepaid account balances must be used by June 13, 2019.

To ensure a seamless transition between providers, members of the public wishing to receive calls from a detainee are encouraged to set up pre-paid accounts to their home, cell phone or international telephone number. These accounts will be used to pay for detainees’ phone calls made to a specific number. Money may be added to these accounts beginning June 7.

After June 13, the public may also deposit money to detainees’ prepaid cardless debit calling account. These funds may be used by a detainee to call any number.

Information on the new phone provider and the types of accounts offered may be found here.

Information on how to set up a prepaid account may be found at connect.legacyinmate.com

Questions may be directed to Legacy’s 24/7 friends and family call center at 1-800-356-8390

Legacy Inmate Communications Calling Rates:
Local $0.06 Per Minute
Intrastate (InterLATA & IntraLATA) $0.06 Per Minute
Interstate $0.06 Per Minute
International (Mexico & Canada) $0.08 Per Minute
International (All Others) $0.13 Per Minute

Do you know someone struggling with substance abuse? Please click the link below for more information on how to help and to find treatment.

Substance Use Help